5 quick ways to improve your LinkedIn profile

I’ve been doing some research for a workshop for L&D professionals on how to write a better LinkedIn profile. It was quite a revelation – I’d thought my profile was OK. It turns out I’ve been missing out on some handy tricks and tips. And a quick look at some of your profiles suggests I’m ...

5 quotes to improve your writing at work

Writing at work requires a different skill set to writing academic essays or fiction. Here are five of my top quotes, from writers and business leaders, to help you get your point across more effectively. 1. “You can have brilliant ideas, but if you can’t get them across, your ideas won’t get you anywhere” – Lee ...

Managing email at Ferrari

Managing email in the workplace is not easy. But few organisations have taken such drastic measures as Ferrari. The Italian car manufacturer announced earlier this month that its employees would only be allowed to send internal emails to a maximum of three people. A spokesman said that sending irrelevant emails is “one of the main ...

Number format in UK business documents

Not sure which number format to use in your UK business document? Many people find this confusing, and there is a lot of contradictory advice out there. Remember – consistency is important, so if your company has a style guide, use that. If not, these guidelines will help clarify some of the most common problems: ...

Email etiquette in the workplace

Email etiquette in the workplace
I came across the findings of a recent survey by CPP Inc which looked at communication technologies and email etiquette in the workplace. Perhaps unsurprisingly, email is still regarded as the main cause of confusion. 64% of respondents said that they had sent or received an email that unintentionally caused anger or resentment. Top gripes ...

Easy way to make your documents flow

Easy way to make your documents flow
Hi there Hope you like the new-look site! Thanks to Hilmar Schuwlst for his help with the design and navigation. I’m delighted with it. Check out my blog post on how to make your documents ‘flow’ using transitions, or link words. Trust me, this easy tip will really strengthen the impact and effectiveness of your ...